Support
Questions, bug reports, wrong product data, or press — reach a real person. We aim to reply within one business day.
Spotted an incorrect verdict or product detail? Tap “Report wrong data” inside the app, or email us the barcode.
Within one business day, Monday–Friday. Recall and safety issues are prioritized.
We'll get back to you at the email you provide.
FAQ
Tikko is coming soon to the App Store and Google Play. Join the list on the homepage and we'll email you the moment it launches.
Every verdict is rule-based. Tikko compares a product's ingredients and nutrition against your health profile, allergens, and custom avoid-list, then explains exactly which rule was triggered — with an evidence tier so you can weigh it yourself.
Snap the label. On-device text recognition reads the ingredients and nutrition panel and gives you a verdict in seconds — and adds the product for everyone.
No. Tikko is informational and designed to support your decisions, not replace your care team. Always confirm your targets and thresholds with a healthcare professional.
Tap “Report wrong data” on any product in the app, or email the barcode to support@launchiqtech.com. Every product shows its source and last-verified date.